Hello,
I have the same issue today.
I have try the command you have left but the reply is also temporary failure in name resolution.
So i have try to do a dig with 8.8.8.8 and that reply : communication error to “ip”: timed out.
Can you help me ?
Hello @Deltamu I would like to inform you that your post has been moved to a new thread. It is best to provide detailed information when posting a question such as this one and refrain from posting images to display logs.
Please review our Getting Started Guide and relay relevant information from your network environment and what you have done already to troubleshoot the issue. There are several other troubleshooting information available on the Community Forum.
Hello, sorry for my misstake.
so my issue is when i want to synchronize the gvm with this script :
#!/bin/bash
runuser -u _gvm – greenbone-nvt-sync
runuser -u _gvm – greenbone-feed-sync --type SCAP
runuser -u _gvm – greenbone-feed-sync --type CERT
runuser -u _gvm – greenbone-feed-sync --type GVMD_DATA
i have this error
Trying to acquire lock on /var/lib/gvm/feed-update.lock
Acquired lock on /var/lib/gvm/feed-update.lock
⠋ Downloading gvmd data from rsync://feed.community.greenbone.net/community/data-feed/22.04/ to /var/lib/gvm/data-objects/gvmd/22.04
rsync: getaddrinfo: feed.community.greenbone.net 873: Temporary failure in name resolution
rsync error: error in socket IO (code 10) at clientserver.c(139) [Receiver=3.2.7]
Releasing lock on /var/lib/gvm/feed-update.lock
i have enter : rsync --list-only feed.community.greenbone.net:
to be sure if it’s because i can’t join the url and that reply
ssh: Could not resolve hostname feed.community.greenbone.ne: Temporary failure in name resolution
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(231) [Receiver=3.2.7]
So i have try a dig with an other dns than mine and i have :
;; communications error to 212.27.40.240#53: timed out
I hope this message is better.
Thank you for your help.
Thanks, the one thing you missed was: relevant information from your network environment . This issue is often caused by firewalls blocking/dropping or perhaps some VPN or other proxy configuration.
The error communications error to 212.27.40.240#53: timed out means your client cannot get a response from the DNS server 212.27.40.240 on port 53 (DNS). I am able to ping that IP address.
Yes but it works before, it not usual that doesn’t work. The network configuration hasen’t change and now it doesn’t work.
And im sure it’s not beacause of my network, i have used this website : https://downforeveryoneorjustme.com/feed.community.greenbone.net
and he tell he cant reach neither.
I have checked two online services, portchecker and dnschecker with the values feed.community.greenbone.net and the rsync port 873. Both report that the service is up.
2 Likes
That service is just checking HTTPS and NOT rsync 
So just the wrong tool.
I just want to clarify that you are referring to the OP’s test, not the services I listed which are specifically testing the rsync protocol.
Ok i think i have understand, but why it doesn’t respond to the ping ?
It’s harder to solve without ping and dnschecker also can’t ping
The various posts / messages indicates that you need to solve the underlying DNS problem as it was pointed out previously.
How this is done highly depends on the used environment and is usually a system administrative task unrelated to the Greenbone software stack, a system administration / network support forum is usually a better place to receive support.
It is important to note that this seems to be unrelated to rsync / ping and similar because the name resolution from the DNS name to the IP already fails before the target system feed.community.greenbone.net is even contacted.
2 Likes
Hello everyone,
First of all thank you all for your help.
I wasn’t able to find the problem quickly because feed.community.greenbone.net doesn’t respond to ping request
So you were right the problem is that im using a DNS that is no longer available in my country.
It was banned about 1 year ago and i don’t remember that because because I’m not the one who installed greenbone in my department
1 Like