They have confirmed that they have version 9.4.12.v20180830 installed on the server in question. Based on the scan, it appears as though only the major version number, 9.4, is being detected by the scan. Is it possible that the scanner is detecting the version number incorrectly?
I’m actually using a third-party service, Network Detective, to run the scan, and so I can only see the scan failures without many details. They said they’re running the openvas scanning platform and to contact you for assistance
I can probably download the virtual appliance and run a scan that way if needed. Let me know.
it’s not absolutely required to run a “full” scan against this target. If you have direct access to the system and have a linux box at hand you could query the servers header with something like this:
I just have submitted an improved version of the Detection-VT into our SCM. If the previous described issue happens against the target in question as well then this should be fixed in one of the next feed updates.