GCS agent not running the container

Hi

I just deployed a GSMP_gateway in a vsphere 7.0.2
Then in console I entered the admin/admin , then I did with success the test connection, then my problem started with the setting web password and save. there were an error:

Could not reset password. Please try again:‘Could not start container.Please try again: #(2-256)’

The firewall ha an exceptions to let anything from this GSMP_gateway.
I tried more times to redeploy. Always the same problem.
The version is GSMP_Gateway_1.6.0

Thank you for any answer

Regards

Roberto