Feed update Permission Denied

Good Day everyone,

I am wondering why i may be getting this issue as it has been a non-issue for quite some time. i recently noticed my scans all just being interrupted and not even starting, so i went to do a feed update and it will not permit me to do so, here is the log file.

Oct 28 18:56:04 security1 greenbone-apt-sync[12770]: feed.py: Host key fingerprint is SHA256:(removed for privacy)
±-[ED25519 256]–+
| .o@@|
| o=*/|
| o o *+E|
| o + = = o+|
| . S + + + .|
| o + o . |
| o o . o |
| . . . o . |
| +++ |

Welcome to the:

Greenbone Security Feed Server

(removed)@feed.greenbone.net: Permission denied (publickey,keyboard-interactive).
rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
rsync error: unexplained error (code 255) at io.c(235) [Receiver=3.1.3]
Oct 28 18:56:04 security1 greenbone-apt-sync[12770]: greenbone-apt-sync: Apt Sync failed

i removed some items just in case and marked them as such.

I know the system is unblocked on our firewall and i can access it. wondering if there is a simple solution for this.

the appliance is a GSM 150.

thank you,


Hi Kyle,

could you get in touch with our Technical Support?

1 Like

sending a email in to support as well.

Do you disabled IPS/DLP, etc signatures as well ?