There was another post similar to this from August but since moving to V24 (and now on 24.10.6) Most of the times I log in to the GUI I get this banner. It doesn’t appear to be true, is this just a GUI bug that a flag is set every time the feed syncs and the banner is displayed even if it has finished?
Hi David,
I noticed that banner usually appears in three cases:
- first time you pull every container ( it takes quite a lot if you haven’t at least 16gb RAM)
- when the feeds didn’t sync correctly
- when the user does not have the get_feeds permission
If you also are running the Community Edition in Docker, you can try manually pulling and restarting the feed containers:
docker compose -p greenbone-community-edition pull notus-data vulnerability-tests scap-data dfn-cert-data cert-bund-data report-formats data-objects
docker compose -p greenbone-community-edition up -d notus-data vulnerability-tests scap-data dfn-cert-data cert-bund-data report-formats data-objects
To further confirm whether the feeds are syncing correctly, you can also check the feed logs.
The command is:
docker compose -p greenbone-community-edition logs -f gvmd
or specifically for each feed service:
docker compose -p greenbone-community-edition logs -f notus-data
docker compose -p greenbone-community-edition logs -f vulnerability-tests
docker compose -p greenbone-community-edition logs -f scap-data
docker compose -p greenbone-community-edition logs -f cert-bund-data
docker compose -p greenbone-community-edition logs -f dfn-cert-data
docker compose -p greenbone-community-edition logs -f report-formats
docker compose -p greenbone-community-edition logs -f data-objects
This will show you whether each feed container is downloading and updating correctly.
If you are logged with a custom user then you must grant it the get_feeds permission for every feed.
Best regards 
Great answer thank you, but maybe I have posted this in the wrong place as I am running Greenbone Enterprise, not the community edition. The GUI seems to say the feeds are updating and previously I checked the feed logs and saw that it is saying the feed update completed successfully, but now I can see there is another message after that - these are the last two lines in the feed log and that suggests there’s still a feed update running even after the update has completed successfully. Maybe I need to raise a support ticket.
Dec 04 07:12:59 ns-deca-pro01 greenbone-feed-sync[503360]: Feed update finished successfully.
Dec 04 14:34:52 ns-deca-pro01 feed_check[540279]: check_feed.py: A feed update is already running.
Usually if you pull the feeds for the first time it takes up to hours to complete, you can also inspect the web page for console and network errors. At least this is how i debugged my issues. I think with the Enterprise Edition you may solve sooner than you think, as it has great documentation.
Have you tried to create some tasks and run any scans? if feeds are indeed completed, you may run those without any problem.
Enjoy debugging!
For Enterprise subscriptions it is usually strongly recommended to get in touch with the Greenbone Technical Support.
This forum is largely / mainly a user based support forums for the community edition.
Hi @djr like cfi mentioned you can go ahead and open a ticket on the Support Portal and I’ll go ahead and close this thread.
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