Hi, when choosing the category for a topic please try to have a look at the category description for each category first:
The current used category is/was Greenbone Professional Edition - Greenbone Community Forum (Description: About the Greenbone Professional Edition category - Greenbone Professional Edition - Greenbone Community Forum) which is about the downloadable ready-to use virtual machine.
Based on your posted issue you have an own installation either build from source or installed via the 3rdparty Kali repositories. For such installations the https://community.greenbone.net/c/gse (Description: About the Greenbone Community Edition category - Greenbone Community Edition - Greenbone Community Forum) needs to be chosen.
I have moved the topic to the correct category for now. It could be possible that the info above is made more prominent / easier to find in the future.
To solve your initial issue you might want to give the following hints (and the other threads linked within it) a try: